Effective 2025-10-20. Gentility is operated by Stable Technologies Pte Ltd (Singapore). Contact: [email protected]. Address: 160 Robinson Road, #14-04 Singapore Business Federation Center Singapore (068914).
1. Summary
We build infrastructure that lets you use leading LLMs with your existing systems. We collect the minimum necessary information to operate the Services, secure them, and improve the product. Where we rely on third‑party model providers or processors, they act under our instructions.
2. Controller
Stable Technologies Pte Ltd is the data controller for information collected via our websites and hosted cloud Services. For on‑premise or self‑hosted deployments, you are the controller and we act as a processor when we provide support.
3. Information We Collect
- Account and contact data: name, email, organization, billing details.
- Usage data: logs of requests, prompts, commands and queries, timestamps, IP addresses, device and browser metadata.
- Content you provide: prompts, files, artifacts, configurations, and policies.
- Cookies/analytics: essential cookies and privacy‑respecting analytics to understand product usage.
4. How We Use Information
- Provide and secure the Services, including real‑time policy checks and auditing.
- Operate, maintain, and improve features and performance.
- Communicate with you about updates, security, and support.
- Comply with legal obligations and enforce terms.
5. Legal Bases
We process personal data where necessary to perform a contract, with your consent (e.g., marketing), to comply with legal obligations, and for our legitimate interests in operating and improving secure Services, provided those interests are not overridden by your rights.
6. Sharing
We share data with trusted processors as needed to provide the Services (e.g., cloud infrastructure, analytics, model providers). These parties are bound by confidentiality and data‑processing terms and may only process data under our instructions. We may disclose information to comply with law or in connection with a merger or acquisition.
7. International Transfers
Your information may be processed in countries other than where you live. When we transfer personal data internationally, we do so under appropriate safeguards (such as contractual clauses) as required by law.
8. Retention
We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion as described below; we will honor requests subject to legal and operational requirements.
9. Security
We employ administrative, technical, and physical safeguards designed to protect information, including encryption in transit, role‑based access, and audit logging. No system is perfectly secure; please protect your credentials and report issues promptly.
10. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to data portability. You may also withdraw consent where processing is based on consent. To exercise rights, contact us at [email protected]. We will respond as required by applicable law.
11. Children
The Services are not directed to children under 16 and we do not knowingly collect their personal data.
12. Changes
We may update this Policy from time to time. The “Effective” date reflects the latest version. If changes are material we will provide notice. Your continued use of the Services after changes become effective constitutes acceptance.
13. Contact
Controller: Stable Technologies Pte Ltd. Email: [email protected]. Address: 160 Robinson Road, #14-04 Singapore Business Federation Center Singapore (068914).