Privacy Policy

gentility.ai Privacy Policy

Effective Date: 31st May, 2025

Introduction

Welcome to gentility.ai ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI tools and services. By accessing or using gentility.ai, you acknowledge and accept the practices described in this Privacy Policy.

Information We Collect

User Information

We may collect basic usage data, including but not limited to:

  • User interaction with our tools
  • Usage frequency and patterns
  • Device and browser information

We do not collect, store, or process sensitive personal information beyond essential usage metrics.

Monitoring for Abuse

We monitor the usage of our services specifically to detect and prevent misuse, unauthorized access, or malicious activities. Monitoring data collected for this purpose will only be used to maintain the security and integrity of our services. In cases of identified abuse or illegal activity, we reserve the right to share relevant data with appropriate authorities.

How We Use Information

The usage data collected is used solely for:

  • Improving the quality and efficiency of our services
  • Understanding user needs and enhancing user experience
  • Internal analytics purposes
  • Ensuring security and preventing misuse

Data Sharing and Disclosure

We explicitly do not sell, trade, or rent user data.

We may disclose limited usage data to trusted third-party service providers solely to provide essential functions:

  • Cloud Providers: We use Amazon Web Services (AWS) for infrastructure hosting and management.
  • Payment Processing: Stripe is utilized for secure payment transactions.

These service providers are required to maintain confidentiality and use the information only for the purposes specified by gentility.ai.

Data Security

We take the security of your data seriously. We employ industry-standard measures and protocols to protect your data against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain user data only for as long as necessary to fulfill the purposes described in this policy or as required by applicable laws. Usage data is periodically reviewed and anonymized or deleted when no longer needed.

GDPR Compliance

We extend the same protections afforded by the General Data Protection Regulation (GDPR) to all our users, irrespective of their geographic location. Specifically, these protections include:

  • The right to access your data
  • The right to rectify incorrect or incomplete data
  • The right to request deletion of your data
  • The right to restrict or object to the processing of your data
  • The right to data portability

No Training on User Data

We explicitly do not use your data to train our AI models or tools. Your usage data is strictly for analytical and operational improvement purposes.

Children's Privacy

gentility.ai is not intended for individuals under the age of 13. We do not knowingly collect data from children under 13. If we become aware of such collection, we will promptly delete this information.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. We will notify users of significant changes through our website or email. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]
Address: 160 Robinson Road, #14-04 Singapore Business Federation Center Singapore (068914)